Terms of Use for NeuroRadX

The provider of the Service is:

Further legal information is available in our Impressum.

• "We", "us", "our": Andres Pinta as provider of the Service.
• "You", "user": Any natural or legal person who accesses or uses the Service.
• Consumer: a natural person using the Service for personal or family purposes outside a professional or commercial activity, subject to the definition in the applicable mandatory law.
• "Business user": Any user who is not a Consumer.
• "Content": All materials made available through the Service, including questions, explanations, images, text, software, and AI-assisted enrichments.

Your contract is formed when you complete registration and we accept your account, which may require email verification and/or manual approval. Until approval is granted, we may withhold or limit access to the Service. If we reject your registration, no paid contract arises and any payment authorised in error will be refunded in accordance with applicable law.

The Service is intended for medical students, residents, radiologists, neuroradiologists, neurologists, neurosurgeons, and other healthcare professionals or trainees who study or interpret neuroimaging and neuroradiology topics. You must be at least 18 years old to use the Service. By registering, you confirm that you meet this requirement, that you have full legal capacity to enter into a contract where required by applicable law, and that the information you provide is accurate.

You may use the Service only where it is lawful for you to do so. We may refuse, suspend, or terminate access if we reasonably believe you do not meet eligibility requirements or if your use poses legal, security, or operational risk.

NeuroRadX is a specialised learning platform for neuroradiology and neuroimaging. It is designed for radiologists, neuroradiologists, neurologists, neurosurgeons, and trainees who need structured practice in head, neck, spine, and general neuroradiology. Depending on your access level, the Service may include:

• Personalised progress tracking and analytics
• Expert-validated questions covering Head, Neck, Spine, and General Neuroradiology
• Study modes such as Tutor Mode, Exam Mode, and Flashcards
• Bookmarks, personal notes, and issue reporting
• Content enrichment and scientific reference discovery, which may involve automated or AI-assisted tools

We may add, modify, or discontinue features at any time, provided that we comply with these Terms and applicable law. We do not guarantee uninterrupted availability, a minimum feature set, or that the Service will meet any specific educational outcome.

• NeuroRadX is intended solely for education, not for diagnosis, treatment or clinical decision-making. It is not offered as a medical device under the Swiss Therapeutic Products Act or Medical Devices Ordinance, or under applicable foreign medical-device rules.
• Content may contain errors, omissions, or outdated information despite expert review. You are responsible for independently verifying information before relying on it professionally.
• Use of the Service does not guarantee success in examinations, board certification, or professional qualification.
• Always seek advice from qualified healthcare professionals regarding medical conditions and clinical questions.

Parts of the Service may include content generated, suggested, or enriched using automated or artificial intelligence tools, or links to third-party publications and websites. Such material is provided for convenience only.

• We do not warrant the accuracy, completeness, currency, or scientific validity of AI-assisted or third-party content.
• Training Modules may include teaching CT/MRI (and related modality) images that are synthetic or generated with artificial intelligence. These images are for educational pattern recognition only; they are not real patient studies, are not diagnostic-quality clinical images, and must not be used for clinical decision-making or diagnosis.
• You must evaluate all content critically and consult primary sources where appropriate.
• We are not responsible for third-party websites, services, or publications linked from or referenced within the Service.

To use most features, you must register for a personal account. You agree to:

• Provide accurate, current, and complete registration information
• Keep your login credentials confidential and secure
• Notify us promptly at support@neuroradx.com if you suspect unauthorised access
• Accept responsibility for activity occurring under your account, except where caused by our fault
• Use the account only for your own personal learning; account sharing is not permitted

We may offer free access, trial access, promotional access, or paid plans. Specific plan names, features, limits, and prices will be displayed on the Service before you purchase or upgrade. Until paid plans are launched, the Service may be provided free of charge or subject to invitation, coupon, or manual approval.

• Free or trial access: May be limited in scope, duration, or number of features (for example, a cap on questions or study modes). Free or trial access does not oblige you to purchase a paid plan.
• Promotional or partner access: Access granted through coupons, institutional arrangements, or promotions may expire automatically on the date shown in the Service or in the offer.
• Future paid plans: When introduced, paid plans will be described at checkout with applicable price, currency, billing interval, and features before you confirm payment.

When paid plans become available, the following terms will apply in addition to any checkout information displayed at the time of purchase.

Swiss law does not provide a general cooling-off right for online purchases. Any voluntary refund right must be stated in the offer. Statutory remedies for defective or unperformed services and any mandatory foreign consumer withdrawal rights remain unaffected. The following withdrawal provisions apply only where such a statutory right exists, including qualifying EEA consumer contracts.

The Service allows you to create personal notes on questions ("questionNotes") and to submit issue reports ("User Content").

• Your responsibility: You are solely responsible for User Content you submit. You must not upload patient-identifying information, protected health information, or any personal data of third parties unless you have a lawful basis to do so.
• Prohibited content: User Content must not be unlawful, infringing, defamatory, misleading, or harmful.
• License for notes: You retain ownership of your notes. You grant us a worldwide, non-exclusive, royalty-free license to host, store, back up, reproduce, and display them solely to provide and secure the Service for you.
• License for issue reports: You grant us a perpetual, worldwide, non-exclusive, royalty-free license to use, reproduce, and analyse issue reports (in anonymised form where appropriate) to operate, maintain, and improve the Service and to contact you about your report.
• Removal: We may remove or disable access to User Content that violates these Terms or applicable law.

You agree not to misuse the Service. This includes:

• Copying, scraping, distributing, publicly displaying, or commercially exploiting Content except as expressly permitted
• Reverse-engineering, decompiling, or attempting to extract source code or underlying question banks except where mandatory law allows
• Circumventing access controls, usage limits, or security measures
• Using bots or automated tools without our prior written consent
• Attempting unauthorised access to accounts, systems, or data
• Using the Service for unlawful, harmful, or deceptive purposes

The Service, including software, design, trademarks, and Content (excluding your questionNotes), is owned by Andres Pinta or licensors and protected by applicable intellectual property laws.

• We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial education.
• You may not sublicense, sell, rent, or otherwise commercially exploit the Service or Content without our prior written consent.
• If you provide suggestions, ideas, or feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use them without restriction or compensation, except where mandatory law provides otherwise.

We aim to keep the Service available but do not guarantee uninterrupted or error-free operation. Maintenance, updates, security measures, or events beyond our reasonable control may cause temporary interruptions. We may modify the Service technically or functionally where necessary for legal, security, or operational reasons.

Liability is governed by Swiss law, including Art. 100 of the Code of Obligations. The following limitations apply only where legally permissible.

• Liability for intent or gross negligence is not excluded or limited. The same applies to injury to life, body or health and liability that cannot be limited under mandatory product-liability or consumer law.
• For slight negligence, liability is limited to foreseeable direct damage arising from breach of the contract, subject to the mandatory exceptions above.
• Subject to the above, we are not liable for loss of profit, loss of data (except where liability cannot be excluded), indirect damage, or educational or examination outcomes.

If you are a Consumer, the above limitations apply only to the extent permitted by mandatory consumer protection law.

• By you: You may stop using the Service and delete your account at any time through account settings or by contacting us.
• By us: We may suspend or terminate access if you materially breach these Terms, if required by law, or for serious operational or security reasons. Where reasonable, we will provide notice.
• Effect: Upon termination, your right to access the Service ends. Data handling after termination is described in our Privacy Policy.
• Paid plans: If we terminate your account without cause during a prepaid period for direct web payments, we will refund the unused portion of fees already paid, unless termination is due to your breach.
• Survival: Provisions that by nature should survive (including Intellectual Property, Liability, Governing Law, and dispute provisions) remain in effect.

Please contact us first to resolve a dispute. Swiss law applies subject to mandatory consumer protections and statutory jurisdictions. The Terms of Use explain the applicable rules; statutory remedies remain available. Legal notice.

We may update these Terms to reflect legal, technical, or business changes. Immaterial changes may take effect upon publication. Material changes will be notified in advance by posting on this page and, where appropriate, by email or in-app notice at least 30 days before they take effect.

• If you are a Consumer and do not agree to a material change, you may terminate your account before the effective date without charge.
• Continued use after the effective date of a material change constitutes acceptance where permitted by law.

Swiss substantive law governs these Terms, excluding the UN Convention on Contracts for the International Sale of Goods (CISG), subject to mandatory conflict-of-laws and consumer-protection rules.

• Consumers retain the mandatory protections and courts available under Swiss law, the Lugano Convention and other applicable law, including protections of their country of habitual residence where applicable. No mandatory consumer forum is waived in advance.
• For business users, the competent courts in Zürich, Switzerland, have exclusive jurisdiction to the extent a jurisdiction agreement is legally permitted.

Our processing of personal data is described in our Privacy Policy. The Privacy Policy forms part of your contractual relationship with us where personal data is processed to provide the Service.

• Entire agreement: These Terms, together with the Privacy Policy and checkout-specific information shown at purchase, constitute the entire agreement regarding the Service, unless mandatory law requires otherwise.
• Severability: If any provision is invalid or unenforceable, the remaining provisions remain in effect. The invalid provision will be replaced by a valid one that closest reflects the original intent.
• Assignment: You may not assign your rights or obligations without our consent. We may assign our rights and obligations to a successor in connection with a reorganisation, transfer of business, or similar event.
• Language: These Terms are written in English. If we provide translations, the English version prevails to the extent permitted by law.
• Force majeure: We are not liable for failure or delay caused by events beyond our reasonable control, including outages of third-party infrastructure, provided we notify you where reasonably possible.

For questions about these Terms, billing, withdrawal, or your account, contact us at support@neuroradx.com or at the provider address above.